-
A. Personal data is data that can be used to identify or contact a single person ( including but not limited to name, address, e-mail address, user name, telephone number, age, date of birth, gender, educational qualifications, posts and any other content you submit to our sites, sensitive information such as information relating to your health life).
B. All personal data that We collect about you will be recorded, used and protected by us in accordance with applicable data protection legislation and this Notice. We may supplement the information that you provide with other information that We obtain from our dealings with you or which We receive from other organisations, for example, our sponsors and partners. Please note, if you choose not to provide us with the requested personal data, We will be unable to offer you our products or services.
C. In broad terms, We use your personal data for the following purposes:
-
i. to administer and provide products and services you request or have expressed an interest in
-
ii. to communicate with you in the event that any products or services you have requested are unavailable
-
iii. for fraud screening and prevention purposes
-
iv. for record keeping purposes
-
v. to carry out market research so that We can improve the products and services We offer
-
vi. to track your activity on our digital platforms
-
vii. to create an individual profile for you so that We can understand and respect your preferences
-
viii. to personalise and improve your experience on our digital platforms
-
ix. to personalise and/ tailor any communications that We may send you
-
x. for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us
D. When We provide you with products or services, We may collect and store any personal data that you provide to us. We may, for example, keep a record of your name, address, delivery/billing address, email address, telephone number. We may also record details of any disability or health needs that you may have.
E. When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), fill in any of our forms (whether online or offline) or otherwise expressly provide us with your personal data, We may collect and store any personal data that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.
F. When you interact with our digital platforms, We may also automatically collect the following information about your visit. This is primarily to help us better understand how you use our digital platforms to enable us create better content and more relevant communications:
-
i. how you have reached our digital platform and the internet protocol (IP) address you have used
-
ii. your browser type, versions and plug-ins, and your operating system
-
iii. your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information
-
iv. what content you like or share
-
v. which adverts you saw and responded to
-
vi. which pop up or push messages you might have seen and responded to
-
vii. your subscription status
-
viii. information collected in any forms you complete or submit
G. We may also infer your location including the country from the IP address you have used to access our digital platforms and We may analyse which marketing activity led to your taking specific action on our digital platforms (e.g. downloading the app).
H. We do not save any data related to net banking, credit card, debit card, wallets etc of any of our customers.
-
